Delete your Ballast account

You can delete your account yourself. It takes under a minute and cannot be undone.

What is removed

• Your profile, display name and picture.
• Your API keys, which stop working immediately.
• Your host devices and their device tokens. Any host agent running on them stops within one poll (at most 25 seconds) and asks to be linked again.
• Open Dedicated GPU rentals and queued jobs, which are stopped.
• Your support messages.

What is kept

Credit, earnings, payout and job accounting rows stay, without your identity (the link to your account is cleared), because the ledger must stay whole. They carry no prompt text.

Host balance

If you have available host earnings, you must either request a payout first or tick a box to forfeit them. Payouts are a test ledger, so no money is sent either way.

How to delete

Sign in and open the delete page. You will be asked to type DELETE to confirm.

Cannot sign in? Use the support form from the email address on the account and we will delete it for you.